Barely a year after the terrible crash of AI 171 off Ahmedabad, came yet another shocker for Air India patrons. An Air India flight (AI2379) from Phuket to New Delhi dropped nearly 300 feet mid-air due to severe turbulence on August 4, 2026. The sudden plunge injured 17 people (13 passengers and 4 crew members), who were hospitalized upon a safe landing in Delhi . Some of them described it as nothing short of a "re-birth".
While the turbulence was well beyond anyone's control, yet one wonders at the bare minimum, whether or not not the same could have been preempted in that route, and whether or not some proactive measures could have been taken by the pilots, to prevent such a steep fall?
Well, Mr. Tewolde Gebremariam, has a gigantic challenge upon his arrival- and that is, of battling the immense negative trust factor or perception, among the flyers, where Air India is concerned, especially more so, after the latest fiasco.
Before joining Air India, he spent nearly 37 years with Ethiopian Airlines, including 11 years as Group CEO, transforming it into Africa's largest and most successful airline group.
Quite rightly, he would drawing upon his huge wealth of such experience in turning around Air India now, yet it would be ideal, if he devotes all his energies in doing what ever it takes, to ensure top-of-the line pilot training to handle such emergency situations, and top-of-the line fleet maintenance to ensure that the planes are able to withstand such adverse weather conditions, especially on such challenging routes.
Then the use of the latest technologies - especially predictive analytics and Artificial Intelligence software, tailored for requirements of Civil Aviation, would greatly supplement efforts of his team in Air India, to ensure top -of-the line safety standards of this airline.
It is assumed that Boeing, the aircraft vendor, is a reliable partner, where such efforts are concerned.
Furthermore, it would be a worthwhile on his part, to forge alliances with other leading international airlines with impeccable safety standards, to share best practices, where pilot training and aircraft maintenance protocls are concerned.
And on an ongoing basis, Mr. Tewolde Gebremariam, could establish communication with his loyal patrons, via various communication channels, including WhatsApp, to gauge any shortfalls, where their experience and expectations are concerned. Most importantly, communicate 'Action Taken Reports' on their feedbacks to them, to re-build their confidence in Air India.
With such measures, there is no doubt that Mr. Tewolde Gebremariam, would transform Air India, into a "Maharaja" for the international flyers. 😊 👍
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